Welcome to WIKI-WIKI Support! We're here to help you get the most out of your experience. Below, you’ll find answers to common questions and resources for further assistance.
Q: How do I report inappropriate content?
A: Tap the "Share" button on any post, and select "Report" to flag content for review. Our team will review all reports within 24 hours.
Q: How do I update my profile picture?
A: Go to your profile settings, click on your profile picture, and choose "Edit Profile" to update your image.
Q: Why does the app need access to my camera and photos?
A: We request access to your camera and photos so you can upload content and share your experiences with the WIKI-WIKI community. For more information, please refer to our Privacy Policy.
WIKI-WIKI is committed to providing a safe platform for all users and strictly prohibits the sharing, distribution, or possession of CSAM or any related content. If you encounter any such content, please report it immediately by following the steps below:
All reported content is reviewed and acted upon within 24 hours. We cooperate fully with law enforcement authorities and comply with all applicable laws regarding CSAM.
For more information about online safety and resources, visit the National Center for Missing & Exploited Children (NCMEC).
App Freezes or Crashes: If the app freezes or crashes, try restarting the app or your device. Make sure you are using the latest version of the app by checking for updates in the App Store.
Account Login Issues: If you're unable to log in, ensure that you’re using the correct email and password. You can also reset your password using the "Forgot Password" option on the login page.
If you have any other questions or specific issues, feel free to reach out:
Email: support@wikisocial.net
Support Hours: Monday to Friday, 9 AM to 5 PM